# naid · Home page (full text) > Stand: September 2026. Source: https://naid.io/en > This text reproduces the visible content of the page word for word. --- ## What naid does naid is a technology and AI services company. We solve a business problem inside your company with AI and keep the solution running afterwards. An AI platform would be yours to fill. We take that work on. You get a finished solution. Your data and your processes are already there. Just not in a form that AI can work with. That is what we build your AI foundation from. With naidos, an AI system that keeps extending that foundation. On top of it we build the AI agents and tools that take the work off your hands. --- # Your business problem needs more than AI. We build the solution. And more comes with it: your foundation for everything you plan to do with AI. --- ## Four areas **Customer service and support** Whatever comes in as a request. **Sales and marketing** Whatever goes out before someone buys. **Human resources** Whatever HR needs, or whatever your people need from HR. **Software products and internal applications** Software you sell, or software you use in-house. --- ## Work piles up and the competition pulls ahead. Enquiries sit unanswered. Complaints wait. Orders go to someone else. *Other companies are already using AI and 77 per cent see their competitive position improve (Bitkom, Germany's digital industry association, companies using AI, March 2026).* --- ## Much started. Little landed. Most of it stops at single applications. One of them runs. For the next area, everything starts over. *More than two thirds of German CEOs have yet to achieve any measurable effect on business results (PwC, 29th Global CEO Survey, January 2026).* --- ## All there. Nothing connected. Your figures sit in the ERP. The documents on a shared drive. The agreements in emails. And what decides things is nowhere in one place: the context. That an offer above a certain amount goes to management. That a product has one name outside the company and another inside. That complaints from that one customer are handled differently. An AI reads your files and finds words. It does not know what actually applies at your company. **What is missing is not another AI agent. It is the knowledge that lets one work in the first place.** --- ## A system and solutions for your company. A system that builds your AI foundation. And on top of it, AI agents and tools for recurring tasks. None of it off the shelf. All of it built around you. --- ## naidos · the system that builds your AI foundation You want to use AI in one area of your business. Your data, your documents, your rules: all of it is there. Just none of it in a form that AI can work with. **That is what naidos, the AI system, changes.** **naidos** · The system that builds and runs your AI foundation. ### This is the system **What you have.** Makes your scattered data and documents usable for AI. **How you work.** Understands how things get done in your company and puts it on record. Precisely enough for a machine to carry it out. **The work itself.** Handles the tasks to your standards, exactly. **What you can see.** Every step stays open to inspection. Roles and permissions decide who can access what. ### What you get out of it **Nothing has to change.** It works on your documents and your data. The way you already work. **Your foundation fills itself.** Whatever comes out of the work flows back in. Nothing to keep up to date. **It gets more valuable every day.** Every interaction makes it better. And a closer fit to your company. **Every further area goes faster.** Everything builds on your AI foundation. It grows along with each one. Until it is the AI core of your company. --- ## Your AI foundation. Our responsibility. An AI system does not keep running just because it was set up. Data keeps coming in, processes change, the foundation grows with them and needs looking after. **Running it.** We take that on. Hosting and maintenance come from us. **Security.** Anything involving sensitive or personal data runs on dedicated infrastructure if you want it to. You have a say in which AI models run underneath. **Control.** Roles and permissions set out who or what can access what. You can read back exactly what the system has done. Which data it drew on, what came of it and when. **Ownership.** Your AI foundation belongs to you. Your data, your processes, everything that builds up about your company. --- ## Bought separately, stayed separate. AI agents stay islands. An empty system is one you fill yourself. We build your AI foundation and fill it. From then on it grows with every task. The next area does not start from zero. It starts on everything that is already there. --- ## Four areas. One foundation. **Customer service and support** Questions about the product. About how it works. About the invoice. Complaints. The fault someone already reported three months ago. Most of it will answer itself from now on. The rest reaches your team already prepared. **Sales and marketing** Quotes. Tenders. Cover letters. Documents for one particular customer. Preparing for a meeting. All of it comes out of what you already have. In your language, to your rules, inside your processes. **Human resources** Remaining holiday. Employment confirmations. Questions about payroll, parental leave, the contract. Figures for HR reporting. Your people get the answer straight away. HR no longer has to look each one up. The reports work without any personal data. **Software products and internal applications** Your product is software and it is holding you back. Or an in-house application nobody wants to touch any more. Or you need something better than Excel and Outlook. We rebuild your software and run it from then on. Built AI-native from the first line of code. **Your area not on the list?** All the better. Tell us where the work piles up in your company. You get the solution that fits you. --- ## Who does what? | | AI agency | AI platform | Build it yourself | **naid** | |---|---|---|---|---| | **The first step** | one defined use case | setting the system up | building your own AI tools | **a business problem you want solved** | | **Who gets your data ready** | the agency, once, for that case | you | you | **we do, then `naidos` keeps doing it** | | **Who runs the system** | depends on the contract | the provider | you do | **we do** | | **When your processes change** | a new engagement | you update it | you deal with it | **it flows into your AI foundation by itself** | | **The next area of the business** | a new use case | you fill it again | it starts from scratch | **it starts on your AI foundation** | | **Who owns what builds up about your company** | depends on the contract | depends on the contract | you do | **you do. And you can take it with you** | --- ## What is the process? **01** A conversation. Your business problem first, the technology after. By the end you know whether and how it can be solved. **02** We look at what is already there. Your data, your documents, your processes. **03** From that we build your AI foundation. With naidos. **04** On top of it comes the first solution that takes work off your hands: an AI agent, a tool, a small application. **05** Then the next area of the business. Your AI foundation grows day by day. --- ## Common questions **Who is naid for?** For companies that want to solve a business problem with AI and modern technology. Usually the work piles up and nobody can keep pace. The data is there, just not in a form that AI can work with. Typically these are companies with between 50 and 1,000 employees. What decides it is the problem, not the size. **Why not build it ourselves?** Building an AI agent is within reach today. That is where the work starts. It needs your data prepared, your processes recorded, plus roles, permissions, security and someone to run it. With the next agent it all starts again, because no AI foundation was built along the way. **What makes naid different from an AI agency?** An agency starts from one defined use case. Your data gets ready once, for that case. When your processes change, that becomes a new engagement. The next area of the business starts from scratch. We build your AI foundation first. The first solution is built on top of it. Every one after that starts on what is already there. **What makes naid different from an AI platform?** A platform is a self-service product. On day one it is empty. Someone has to fill it with your data and teach it how things get done in your company. That stays with you. Not once, but continuously. That is exactly the work we take on. Afterwards we run the system for you. **What makes naid different from AI consulting?** Consulting ends with a report on what would be possible. With us you get the finished solution, which we then keep running for you. You find out in the first conversation what can be solved at your company. **Is naidos a context layer?** A context layer sits between your data and the language model and establishes connections. naidos starts there. Your data and your processes become your AI foundation. On top of it run the AI agents and tools for your tasks. Running it is on us. A layer sits in between. A foundation grows. **What happens to our data?** Your data is prepared so that an AI can work with it. Scattered files, entries from the ERP, processes that never stood together anywhere. That is what your AI foundation is built from. Whatever comes out of the work later flows in as well. Who or what may access it is set by roles and permissions. **How is our data secured?** Anything involving sensitive or personal data runs on dedicated infrastructure if you want it to. You have a say in which AI models run underneath. Your own model on your own servers is possible. **Can this be connected to our existing systems?** Your systems stay where they are. naidos works on your data and documents, where they sit today. We clarify before the start what needs connecting. **What do we have to do ourselves?** Give access to your data and documents. After that it runs. Nothing to change over, nothing to keep up to date. **What does the EU AI Act mean for us?** naidos is built to meet the requirements of the EU AI Act. Traceability, human oversight and documentation are built in, not retrofitted. Which obligations apply in detail depends on the purpose and on who deploys the system. We clarify that in the project. **Who owns what is created with naid?** Everything that builds up about your company belongs to you. Your data, your processes, your AI foundation. naidos is the system the work is done with. You have access to it for as long as we work together. **What happens if we want to change provider?** Your AI foundation is what has built up about your company. It can be handed over under contractually agreed conditions. Access to naidos ends with the contract. **What does naid cost?** A first project starts at €6,000. Typical projects come to between €20,000 and €30,000. Running it costs from €2,200 a month, typically around €4,400. The price depends on the scope of the solution, on the state of your data and on how many solutions run in how many areas of the business. Dedicated infrastructure is available on request and is charged separately. You get a fixed price up front, no hourly rates. --- ## A call, not a form. You speak with Dominik Becker, managing director of naid. You get an honest read on whether and how naid can help with your plan. The calendar shows the free slots. There is nothing to prepare. **[ Book an intro call ]** + photo of Dominik Becker